Data Protection


Our Data Policy.

This data policy sets out how Complete Vehicle Management Limited protects any information that you give Complete Vehicle Management Limited through this website or other means. Any information provided to Complete Vehicle Management Limited will only be used in accordance with this policy.

This policy may change from time to time. To ensure you are aware of any changes please check this page again in the future before providing additional information to CVM Group Limited

Complete Vehicle Management Limited will not share your information with any third party.

Data Storage and Security

We have in place robust physical, managerial and digital procedures to ensure you information is protected and is safe from unauthorised disclosure/access. CVM is committed to protecting the security of data through the preservation of:

  • Confidentiality: protecting information from unauthorised access and disclosure.
  • Integrity: safeguarding the accuracy and completeness of information and processing methods.
  • Availability: ensuring that information and associated services are available to authorised users when required.
  • Granularity: ensuring data is only used for the purpose for which it was provided.

Examples of Personal Data may include:

  • Address
  • Date of Birth
  • National Insurance Number
  • Telephone Numbers
  • Benefit Details
  • Bank Account Details
  • Information relating to the persons health or disability

Considerations under Payment Card Industry Data Security Standards (PCI DSS)

All members of staff employed or contracted to CVM store, process and transmit payment card information in accordance with PCI DSS Mandatory requirements. This standard applies to information held on paper as well as electronically and to transactions processed online and via a third party terminal.

CVM processes payment card information for services & goods in a way that complies with the mandatory requirements of the Payment Card Industry Data Security Standards (PCI DSS) introduced in 2007.

Disposal of Information

All information is disposed of in a secure and timely manner, being kept only for the peroid of time required for the purpose or purposes of the data processing and for no longer than necessary.

CVM will develop, implement and maintain this Data Protection and Retention Policy to ensure data is sufficiently stored, processed, transmitted and destroyed in a way consistent with our legal, contractual and ethical obligations.

At any time you may request details of personal information that Complete Vehicle Management hold about you as per the Data Protection Act of 1998. A small administration fee will be payable for this. If you would like a copy of the information held about you currently please contact

Cookie use

Cookies are tiny text files stored on your computer when you visit certain web pages. At Complete Vehicle Management Limited cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual. By using this website you agree to the use of these cookies.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered within these cookies along with third party data for advertising and marketing purposes, including interest based advertising. To find out more about interest based advertising please visit and to opt out of interest based advertising please visit To opt out of Google cookie use specifically please visit Google Ads Settings